Lead Manufacturing Estimator
Springfiled, OH
Full Time
Mid Level
Job purpose
This position is responsible for leading the day-to-day operations of the Customer Service and Costing Team, including pricing implementation, competitive analysis, and initiatives to strengthen overall service margins. The role also provides effective customer service to both internal and external customers by leveraging a strong working knowledge of company services, processes, and cross-functional team capabilities.
Duties and responsibilities
This position is responsible for leading the day-to-day operations of the Customer Service and Costing Team, including pricing implementation, competitive analysis, and initiatives to strengthen overall service margins. The role also provides effective customer service to both internal and external customers by leveraging a strong working knowledge of company services, processes, and cross-functional team capabilities.
Duties and responsibilities
- Partners with customers to develop quotes and to deliver maximized customer satisfaction while driving revenue and margin in a timely fashion
- Review customer RFQs, specifications, drawings, and technical requirements to develop detailed cost estimates
- Prepare accurate material, labor, overhead, and outside processing cost calculations
- Develop and maintain bills of materials (BOMs) and routing estimates
- Collaborate with Engineering and Manufacturing to validate processes, cycle times, and feasibility
- Source and evaluate vendor and subcontractor quotes as needed
- Analyze historical cost data and production performance to improve estimate accuracy
- Identify cost-saving opportunities and process improvements during the estimating phase
- Support Sales with pricing strategies, margin analysis, and proposal preparation
- Maintain estimating documentation, pricing models, and cost databases
- Assist with post-job cost reviews to compare estimated vs. actual costs
- Daily Oversight of Front-End Team
- Associate or bachelor’s degree in manufacturing, Engineering, Business, or a related field (or equivalent experience)
- 3+ years of experience in manufacturing estimating, customer service, or similar roles
- Hands-on experience with ERP systems (required) *Epicor Preferred
- Strong understanding of manufacturing processes (fabrication, machining, assembly, or similar)
- Experience creating and managing BOMs and routings
- Ability to read and interpret engineering drawings and specifications
- Proficiency in Microsoft Excel and ERP-based reporting
- Strong communication, organizational, interpersonal, and multitasking skills
- High attention to detail with the ability to work in a fast-paced environment
- Experience in engineered-to-order (ETO) or make-to-order (MTO) manufacturing
- Prior customer-facing experience in a manufacturing or industrial environment
- Familiarity with cost rollups, margin analysis, and post-job cost reviews
- Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
- Ability to work in an open office environment
- Ability to sit at a computer terminal for an extended period.
- While performing the duties of this job, the employee is regularly required to stand and/or sit at a desk
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting is required
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
- Front-End Team
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